Customer Relationship Management (CRM) is a strategy for managing all your company’s relationships and interactions with your customers and potential customers. It helps you improve your profitability.
What is a CRM?
At Telsa Media, we have created our own CRM software to help manage your customer data, campaigns, and even your team members with assigned projects.
We have made it easy to collect customer data all in one place.
A CRM can be a gateway to increase your sales and provide a better platform to organise team members.
Whether you are a small or big business, our CRM can benefit you.
With our CRM, you can:
- Create campaigns to connect with the users and gain leads
- Use our chat to speak to users on your site
- Include team members profiles which you can observe their leave, working hours and social links.
- Assign projects and tasks
Our campaigns allow you to gain key information from your users. This will attract customers and subscribers to your business and email list.
With our CRM, you can easily add campaigns and use our embedded code to add to your website.
While there are a few options of fields to choose from, you can customise your own ones depending on the information you would like to receive.
Once you begin to receive leads, you can send them information. You will also be able to see whether they have opened or replied to the email.
You can decide on how you want it designed to fit with your website look. From the colours to the font design.
It is that simple!
Within our CRM you can also send SEO and PPC reports.
Send personally crafted emails to your customers with the touch of a button. All you have to do is set up the email list and the rest is simple.
Pre-design your own email templates to send out to customers or use our already designed ones, just fill out your details, pictures and then press send!
This way you are able to connect with your customers regularly and boost your leads efficiently.
Using our CRM, you can connect with users as soon as they go onto your website.
A chat box widget will appear in the bottom corner of your website. If a user has any questions, they can message you. All you must do is allow your domain and notifications on your computer.
With our chat, you can attach images and files to provide more information of what your business is about.
This will help you to build better relationships with your customers.
Customers & Users Management
Manage customers easily and send them email campaigns and track reports all in one place.
You can have all your team members on the same website. Each member can add their general information, social links, job info, time cards and leave.
The CRM provides a platform for project management. Team members can manage projects, assign tasks and check activity logs.
The time cards are an easy and quick way to allow team members to show when they are working and how long for.
Each member can click to ‘start your work’ and ‘finish your work.’ Once they click in or out a date and time appears in the box. Employers are then able to keep track of their team members on either a monthly or weekly basis, or they can customise the duration.
Team members can also apply for leave. They can choose what sort of leave they require, the duration and what the reason for that leave is. Employers then have the option to approve it.
Why Choose our CRM?
CRM software can contain a lot of information; however, this does not mean it has to be complicated.
With our CRM everything is simple.
When you begin with us, you will receive an email and password for you to log in.
We will be informed that you have joined, and you can upload all your business information and your logo.
At Telsa Media, we are there to assist you along the way. Our CRM can help your business gain leads and build better relationships with your customers.
Call us today on 0208 131 9627 or fill out our form and sign up today.
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