Insightly is yet another highly-rated CRM system on the market for small businesses. Compared to Zoho it has an amazing email tracking feature that the users of insightly absolutely love bits! A free version is included in the CRM which makes it great for small businesses. There is everything you need in a CRM system here in insightly, including great task management and easy customer management. Insightly is also known for its inexpensive pricing plans.
- Plus: $29
- Professional: $49
- Enterprise: £99
As you can see, they have similar prices to Zoho which really does keep these two close on the market.
So, what’s not so good about insightly? Well, for starters, many customers complained about the system that insightly use for their free version. This includes a free version that is restricted and valuable features are hidden behind a pay wall. It makes sense that not every feature would be free, but it can be annoying with the way this is done.
Another popular complaint for the customers of insightly is that just like Zoho, the support can really lack in quality. If you are a small business using a system, you want to be sure that there is amazing support available in case you have some issues.
Insightly is an amazing option for anyone requiring a CRM system. Including great features like sending and tracking emails, routing leads to the correct sales person so that they are dealt with properly, tracking important metrics and great workflow automation. If you can get past the few annoyances that come with insighlty, you could have yourself an amazing CRM system for your company.